Reviews

Thank you for the excellent work in remodeling my bathrooms! When I originally met with Caroline, I was only planning to do some “minor updates” to the bathrooms, but with her suggested changes, the bathrooms have now been remodeled beautifully. The crew (Randy, Mitchell, and Joe) were very efficient and dedicated to the work they did! I was very pleased to work with a professional, local business for this project!

Therese Peck (Peoria)

Dear Chuck: It is a couple of weeks later and the bathroom remodeling you did for us is holding up well. No problems and no complaints from the ladies in the house, so all is great from that standpoint, plus it looks terrific. No runs, no leaks, no errors. A huge note of thanks to your crew for a superb job. Jeff and Brody were excellent in their carpentry skills as well as in their public relations skills. They did their work neatly, efficiently and professionally, and showed great care and great pride in the job they were doing. I have to mention how impressed everyone was with the great care they took to stage the job, protect the carpeting, and clean up each day before they left. I felt that if they were that meticulous with those little things, the big things would be done just as well. Obviously, we are happy to recommend C.T. Gabbert to anyone in need of remodeling, especially if they have Jeff and Brody assigned to the project. Thanks for the terrific work.

Chet T. (Peoria, IL)

Chuck and Caroline, Thanks to Jeff for fixing up our stairway newel. It looks great…which is no surprise because everything you do does! We will be back in touch with more projects in the future! Thanks again.

Kristen & Bill Shaner (Morton, IL)

Caroline, We just wanted to pass on our thanks for a job well done. We really like both of the bathrooms and are pleased with our choice of products, styles, and colors. Of course, your assistance in the product selections guided us in the right direction. As you know, we were really struggling with numerous trips and time wasted (with no luck) going to the ‘boxstores’. The Gabbert showroom and displays were exactly what we needed to get us pointed in the right direction. We are especially pleased with the look of the Onyx tub/shower surrounds! Special thanks to our carpenter, Randy, who did an excellent job. He was reliable, professional, and did fantastic work. Thanks again.

John & Sara Anderson (Washington, IL)

Mr. Gabbert, I just wanted to send a thank you for completing my construction job. Jeff did a great job, was professional and very friendly. Please buy him lunch. I do really appreciate the work that was done.

Jennifer B. (Dunlap, IL)

Dear Caroline and Chuck, I am writing regarding the recent remodeling work completed by your company this past winter. While we were both very pleased with the end result of the project, I am especially glad we had the pull-out slides installed in the kitchen cabinets. I highly recommend this addition to anyone considering a kitchen remodel. I can’t say enough positive things about the whole process starting with Caroline’s reply to my initial online inquiry. Caroline was excellent with her follow through from the start of the project to the final walk through (and flowers!) upon completion. The work crew was also excellent in keeping us informed of the work progress with the with the communication book. That is an excellent idea and I recommend you continue to use it. For me, the communication trail was high on my list of “need to have” when selecting a company. Thank you again for your quality work and excellent customer service. These two factors alone make your company stand out from the rest. We will definitely keep your company in mind for any future home projects.

Julie & Tom Finney (Peoria)

When we decided to re-do our master bath we had no idea we were so outdated. The nice, dark green fixtures looked pretty nice when we bought our house but we knew it was time for a change. Our first visit to your showroom confirmed that!! We initially intended on getting 3 estimates for this project but decided against that after meeting with you and your staff. Your displays were beautiful and made deciding what we wanted very easy. Working with Caroline was especially refreshing…if she couldn’t bring you out of a bad mood, nobody could. Her knowledge of all the products and her taste in decorating made our decisions easy. The end result could not have been better…the new bathroom is just what we wanted. Our experiences working with you and everyone on your staff could not have been better. From your first presentation to us at the beginning to reviewing the check off list when the job was done, everything was done professionally yet still informal and friendly. The guys who did the job were always neat and everything was cleaned up at the end of the day. (Pat and Brody were there most of the time and were great to be around.) We hope to be able to work with you again. In fact, we will be calling shortly for the shower doors…just like Caroline said.

Alan & Dodie G. (Mapleton)

Dear Chuck & Staff, The professionalism and kindness you have shown is outstanding! Some years ago you remodeled our master bathroom into a place of beauty we enjoy each day. In the last year, you have come out to repair minor problems. We are so grateful and tell everyone to use Gabbert for their excellence. Thank you again for old-fashioned customer service.

Cindy & Bill W.

Mr. Gabbert, I would like to thank you for the remodeling project you did on our home in Germantown Hills, IL. We learned of your company while touring the Peoria Home Show in February. Your display was very professional looking. My wife & I decided to contact your company. The first person I talked to on the phone was Caroline. She was very professional and informative and put us at ease. We set up an appointment and met with Caroline. When we drove to your business, I was concerned about the area, but once inside your business we were pleasantly surprised. Caroline helped us thru the task of picking out what we needed and matched all the colors. Even though the price was more than we expected to pay, we feel we got our money’s worth. Then the task of starting the actual remodeling began. Your people came in and placed floor protection down. They were very respectful of our home and us. At the end of each day, they cleaned up and bid us a good day. Caroline kept in touch with us constantly to check on the progress. The project of remodeling the kitchen, dinette, hallway, and both bathrooms were major to us. Caroline was in contact with us thru the entire process explaining what had to be done and making sure we understood the process. You have a VALUABLE employee in Caroline. Another employee (Ted) was very professional and an asset to your business. He explained everything to me as he went along so there were no surprises. He had to make a few corrections as he went along and all were done in a professional manner. I would highly recommend your company to my friends if they have any home projects. You should be proud of your workforce. They are an asset to your company and I hope you relay my comments and thanks for a job well done. (See photos of this project in our Bathrooms photo gallery under Neutral Splendor and our Kitchens photo gallery under Updated Elements.)

Tony & Dorothy Lasher (Germantown Hills, IL)

Chuck, You and your folks did an outstanding job with this project. The bathrooms are now showplaces and it has had a positive effect on station personnel. Thanks for everything, and we hope that you find even more success with your association with WEEK!

Mark DeSantis, Pres./General Manager of WEEK

Chuck, Caroline, and Team – Thanks so much for fixing the plumbing, wall, caulk and the new lights. It looks great. May you have a Merry Christmas. All the best in 2014.

William S.

To the Crew: Chuck, Caroline, Mike, and Randy, I love my kitchen! It is so beautiful and is everything I wanted and more. You turned a cold, tiny and frustrating workplace into a warm, beautiful, functional place to enjoy. I love being able to work at my kitchen island and interact with my kids. I know this has been difficult and challenging with the obstacles faced, but I want you to know how very happy and pleased I am. Everyone was wonderful!

Debbie Fore (Washington)

Choosing to demolish and re-do a functional bathroom is a big decision. But I did it for my pleasure and the value it added to my home. The C.T. Gabbert team provided flexible guidance throughout the process. Each worker displayed skill, respect, and friendliness. I love my new bathroom. Thanks to each one of you. I am glad I chose C.T. Gabbert. P.S. A special thanks to Troy… my December house guest.

(See photos of this project in our Photo Gallery under Bathrooms, A 1960’s Bathroom Brought into the Future.)

Vicky Brown (Dunlap, IL)

Like a lot of people, we weren’t sure what we wanted…You could tell this was not one of those cookie cutter type deals, where you get three options. They gave us a whole presentation at their showroom just for us – it was really cool. The bathroom really came out spectacular! In fact, my daughter-in-law calls it our “Celebrity Bathroom.” If I had to do another project, I wouldn’t hesitate to call them.

Steve and Jeanine Spain (Peoria)

Hi Caroline, Just wanted to let you know how happy we are with our new bathroom. It turned out absolutely beautiful, and we couldn’t be more pleased. Our daughter in law calls it our “Celebrity Bathroom”. The stone shower with the special rain fixture and the quartz countertop are my favorite parts. Great workmanship and attention to detail are evident throughout. Thanks again for all of your hard work. (See photos of this project in our Photo Gallery under Bathrooms, Southwestern Spa.)

Steve and Jeanine Spain (Peoria)

Joe, I just wanted to tell you what an outstanding job you and your staff did in remodeling my kitchen. The whole team, especially Jeff, was professional, respectful and trustworthy. Any concerns or questions were answered quickly. The crew was friendly, prompt and make sure that needs were taken care of. Everyone who has come to see my new kitchen is amazed at the transformation. I can with great assurance recommend your company. It is not many companies that go the extra mile. Thank you so much!!

Dawn Rivard (Peoria, IL)

Thank you so much for making our home special. We were in dire need of help with remodeling, and a room addition; to our forty-year-old home. Your ideas were so helpful and we are very pleased with the end result. We were impressed with how well you stayed on schedule and adhered to the job at hand. We realize we threw you some curves, but you managed to stay on target. We will definitely recommend you to people we meet. Everyone who has seen our home and the improvements you made, love it. Your staff were wonderful and willing to do whatever it took to make us happy. We appreciated their promptness and the way in which they effectively did the job. Bill and I were given the opportunity to voice our opinions and were treated with respect. It is obvious that your company is based on integrity, and you have passed that feeling onto your staff. Thank you again, and we wish you all a blessed and prosperous future.

Mary Jo & Bill Grebner (Germantown Hills)

We are so pleased with the new backsplash in our kitchen. It really added to the overall look of our kitchen. Caroline, thanks for all your help with picking out colors and tile types. We were so impressed with the attention to detail and how clean everything was maintained each step of the way. Your guys did a great job and we would highly recommend to others. I am sure we will be calling you again for future remodeling needs. It was a pleasure doing business with you.

Debbie and Carl Fifield (Washington)

Thank you C.T. Gabbert Remodeling and Construction for our new bathroom. We really appreciate the way Caroline guided us through the whole process of picking the tiles, walls, fixtures etc. We were not treated as “just another customer”, they treated us like friends. That is a nice feeling when we are taking on a project like this. They took the “Scary part” out of it. Thanks again for our great bathroom.

Keith and Phyllis Thomas (Peoria)

We would like to Thank all of you for a job well done on our bathroom. It turned out beautiful and met all our expectations. Thanks to Caroline and Chuck for helping us a pick out everything- it all coordinates well and looks great together. It’s never easy to pick out everything or to have a construction going on in your home. We felt like we were dealing with friends. Joe was also very helpful and always answered our questions very quickly. We will definitely recommend C.T. Gabbert to our family and friends. Thanks again.

Ron and Barb Clark (Pekin)