Reviews

Dear Chuck, Caroline, etc., Thank you for a beautiful kitchen. Everybody loves it. Not only did you do lovely work, but you also made the construction as quick and pleasant as anyone could. I’ll gladly recommend you all to anyone.

Joan Schimdt (Peoria Heights)

Joe and the master carpenter who repaired my front door frame did a superb job…I value your friendship.

Lou McMurray (West Peoria)

Dear Chuck, Wonderful – that describes my new bathroom and the job your company has done. Thank you for your patience as I made my choices and decisions, it was a fun experience. Your employees are amazing guys they kept me informed each day as to what was happening. And if there was any doubt made sure each time I was consulted. They know how to do everything. When asked I will highly recommend your company.

Kathy B. (Peoria)

We just want to say Thank You to Chuck, Caroline, Joe, and all the guys for the great job they did with our kitchen remodel. Also, a special word of thanks to Randy the lead carpenter on our job, if there was ever a question, he would consult with us before proceeding. We would recommend them to anyone. (See photos of this project in our Kitchens photo gallery under A Whole New View.)

Ron & Pat Pullen (Peoria)

We want to thank you all for our new kitchen and bathroom!! We are incredibly pleased with the final results. It was amazing to watch the transformation from the SO outdated Z-Brick and avocado colors and the pink bathroom to the stunning, contemporary styles. We appreciated the unique ideas and design suggestions from Chuck and Caroline while paying close attention to our own wishes as well. Jeff and Joe delivered quality, respectful service, and they were very patient with our questions and adjustments along the way. Our kitchen remodel was long overdue, and we are enjoying it beyond words. We are very glad we chose C.T. Gabbert, and we hope to call on you again for future home improvement projects. Thank you all again!!

Jeff and Kelly Heckman (West Peoria)

Chuck, Joe, Jeff, Caroline, and Mike, Thank you so much for the beautiful kitchen improvements. We love it! Once my work gets done, it will be fabulous! Thank you too for the yummy Thanksgiving cookies. Seeing as how I painted most of the weekend, they were a very welcomed treat! Can’t wait for you to see the finished product. You are the best! (See photos of this project in our Kitchens photo gallery under Ordinary to Extraordinary.)

Kristen & Bill Shaner (Morton, IL)

I am thrilled to death at the work Jeff did today at my house. He was quick, kind, knowledgeable very clean and tidy. He made my bathroom look new again. He was able to fix the roof and install the outside vent for the exhaust fan…installed the fan and light. He is the best worker you have sent me. I look forward to recommending him and Gabberts to my friends and family whenever they want a job well done. Keep sending me your best employees… You are spoiling me and I love it. Thank you for taking care of this before the weather hits us. Your prompt attention has saved me much grief. Thank you. Thank you.

Sharon Knapp (Peoria)

Dear Gabbert Team During the past couple of months since you completed our bathroom remodeling project, we have come to fully appreciate the level of excellence that you provided. From the initial brainstorming, layout, suggestions of materials & finishes; your team excelled every step of the way. Special “Thank You’s” to Chuck, Caroline, and especially the craftsmen. All of you were very considerate of our wishes and input.

Ruth & Jack Heiniger (East Peoria)

Dear Chuck: Thanks for a job well done updating our kitchen. We love our new counter tops, lighting, wall and floor tile. We got to know Joe, Pat, and Jeff; sorry we don’t know all the other names of the workers, all were courteous and professional. They did a great job it was completed on time and the kitchen is beautiful. Thanks to Caroline for her help selecting tile and keeping us informed of product availability and job schedule.

Gerald W. (Mapleton, IL)

Dear Caroline and all at Gabbert Remodeling, Thank you so much for the wonderful job you did remodeling our bathroom! After my mother’s car accident, you quickly came in to help us figure out how to change our guest bathroom into a handicap accessible, yet stylish main bathroom. You rescheduled other jobs to help us accomplish the room within a tight 2-week schedule before my mother was to return from the rehab. Your workers were always prompt, friendly and considerate! Caroline was always so helpful and cheerful to work with in person and over the phone! It is so nice to see a company with integrity and personnel that care about their work, enjoy what they do, and bring quality work to their customer. My mother has been home with us for two months now and just loves the new bathroom! Home care, who come to the house every day, have all commented on how nice the bathroom is, and of course, we have passed along your name to them for future patients/customers who may need help remodeling their bathrooms! We are so pleased with the work you did and hope to work with you in the future! Thank you so much!

Patty Berlinger (Peoria, IL)

Thank you for the excellent work in remodeling my bathrooms! When I originally met with Caroline, I was only planning to do some “minor updates” to the bathrooms, but with her suggested changes, the bathrooms have now been remodeled beautifully. The crew (Randy, Mitchell, and Joe) were very efficient and dedicated to the work they did! I was very pleased to work with a professional, local business for this project!

Therese Peck (Peoria)

Dear Chuck: It is a couple of weeks later and the bathroom remodeling you did for us is holding up well. No problems and no complaints from the ladies in the house, so all is great from that standpoint, plus it looks terrific. No runs, no leaks, no errors. A huge note of thanks to your crew for a superb job. Jeff and Brody were excellent in their carpentry skills as well as in their public relations skills. They did their work neatly, efficiently and professionally, and showed great care and great pride in the job they were doing. I have to mention how impressed everyone was with the great care they took to stage the job, protect the carpeting, and clean up each day before they left. I felt that if they were that meticulous with those little things, the big things would be done just as well. Obviously, we are happy to recommend C.T. Gabbert to anyone in need of remodeling, especially if they have Jeff and Brody assigned to the project. Thanks for the terrific work.

Chet T. (Peoria, IL)

Chuck and Caroline, Thanks to Jeff for fixing up our stairway newel. It looks great…which is no surprise because everything you do does! We will be back in touch with more projects in the future! Thanks again.

Kristen & Bill Shaner (Morton, IL)

Caroline, We just wanted to pass on our thanks for a job well done. We really like both of the bathrooms and are pleased with our choice of products, styles, and colors. Of course, your assistance in the product selections guided us in the right direction. As you know, we were really struggling with numerous trips and time wasted (with no luck) going to the ‘boxstores’. The Gabbert showroom and displays were exactly what we needed to get us pointed in the right direction. We are especially pleased with the look of the Onyx tub/shower surrounds! Special thanks to our carpenter, Randy, who did an excellent job. He was reliable, professional, and did fantastic work. Thanks again.

John & Sara Anderson (Washington, IL)

Mr. Gabbert, I just wanted to send a thank you for completing my construction job. Jeff did a great job, was professional and very friendly. Please buy him lunch. I do really appreciate the work that was done.

Jennifer B. (Dunlap, IL)

Dear Caroline and Chuck, I am writing regarding the recent remodeling work completed by your company this past winter. While we were both very pleased with the end result of the project, I am especially glad we had the pull-out slides installed in the kitchen cabinets. I highly recommend this addition to anyone considering a kitchen remodel. I can’t say enough positive things about the whole process starting with Caroline’s reply to my initial online inquiry. Caroline was excellent with her follow through from the start of the project to the final walk through (and flowers!) upon completion. The work crew was also excellent in keeping us informed of the work progress with the with the communication book. That is an excellent idea and I recommend you continue to use it. For me, the communication trail was high on my list of “need to have” when selecting a company. Thank you again for your quality work and excellent customer service. These two factors alone make your company stand out from the rest. We will definitely keep your company in mind for any future home projects.

Julie & Tom Finney (Peoria)

When we decided to re-do our master bath we had no idea we were so outdated. The nice, dark green fixtures looked pretty nice when we bought our house but we knew it was time for a change. Our first visit to your showroom confirmed that!! We initially intended on getting 3 estimates for this project but decided against that after meeting with you and your staff. Your displays were beautiful and made deciding what we wanted very easy. Working with Caroline was especially refreshing…if she couldn’t bring you out of a bad mood, nobody could. Her knowledge of all the products and her taste in decorating made our decisions easy. The end result could not have been better…the new bathroom is just what we wanted. Our experiences working with you and everyone on your staff could not have been better. From your first presentation to us at the beginning to reviewing the check off list when the job was done, everything was done professionally yet still informal and friendly. The guys who did the job were always neat and everything was cleaned up at the end of the day. (Pat and Brody were there most of the time and were great to be around.) We hope to be able to work with you again. In fact, we will be calling shortly for the shower doors…just like Caroline said.

Alan & Dodie G. (Mapleton)

Dear Chuck & Staff, The professionalism and kindness you have shown is outstanding! Some years ago you remodeled our master bathroom into a place of beauty we enjoy each day. In the last year, you have come out to repair minor problems. We are so grateful and tell everyone to use Gabbert for their excellence. Thank you again for old-fashioned customer service.

Cindy & Bill W.

Mr. Gabbert, I would like to thank you for the remodeling project you did on our home in Germantown Hills, IL. We learned of your company while touring the Peoria Home Show in February. Your display was very professional looking. My wife & I decided to contact your company. The first person I talked to on the phone was Caroline. She was very professional and informative and put us at ease. We set up an appointment and met with Caroline. When we drove to your business, I was concerned about the area, but once inside your business we were pleasantly surprised. Caroline helped us thru the task of picking out what we needed and matched all the colors. Even though the price was more than we expected to pay, we feel we got our money’s worth. Then the task of starting the actual remodeling began. Your people came in and placed floor protection down. They were very respectful of our home and us. At the end of each day, they cleaned up and bid us a good day. Caroline kept in touch with us constantly to check on the progress. The project of remodeling the kitchen, dinette, hallway, and both bathrooms were major to us. Caroline was in contact with us thru the entire process explaining what had to be done and making sure we understood the process. You have a VALUABLE employee in Caroline. Another employee (Ted) was very professional and an asset to your business. He explained everything to me as he went along so there were no surprises. He had to make a few corrections as he went along and all were done in a professional manner. I would highly recommend your company to my friends if they have any home projects. You should be proud of your workforce. They are an asset to your company and I hope you relay my comments and thanks for a job well done. (See photos of this project in our Bathrooms photo gallery under Neutral Splendor and our Kitchens photo gallery under Updated Elements.)

Tony & Dorothy Lasher (Germantown Hills, IL)

Chuck, You and your folks did an outstanding job with this project. The bathrooms are now showplaces and it has had a positive effect on station personnel. Thanks for everything, and we hope that you find even more success with your association with WEEK!

Mark DeSantis, Pres./General Manager of WEEK